With over 70 Salesforce certifications, multiple MBAs, and decades of combined experience across education, nonprofit, and technology sectors, our leadership team blends strategic vision with deep technical and operational know-how to drive lasting impact for our clients.
Sarah Ross
Chief Executive Officer
Sarah is a seasoned Client Services executive with more than 15 years of experience in consulting and project management. She has a proven track record of delivering successful technology projects and leading high performance teams. Prior to joining Elevation, Sarah was an independent consultant in the Salesforce ecosystem and worked in several roles at Frito-Lay in finance and innovation. Sarah earned an MBA from the University of Texas at Dallas.
Sarah enjoys watching drag racing shows with her two boys, hosting dinner parties for friends, eating brunch on the patio when it's not one million degrees in Texas, and growing her own vegetables.
Home Base: Frisco, TX
Favorite Destination: Paris, France
Jeremy Ross
Chief Technology Officer
Jeremy is a well-known Salesforce Technical Architect who uncompromisingly delivers sound and sustainable custom technology solutions to his clients. With deep expertise in Force.com and cross-platform custom development and integration, user interface styling, value definition, and scalable agile development, Jeremy truly takes success to a new level. He’s also a connoisseur of craft beer, trumpet player, and host of the awesome podcast, Good Day, Sir!
Jeremy is a Salesforce MVP alum.
Home Base: Frisco, TX
Favorite Destination: Frenchman Street in New Orleans
Caitlin
K12 Practice Lead
Caitlin is a 14x certified Salesforce Architect with over 18 years of CRM consulting experience, mainly focusing on the Salesforce ecosystem. Prior to joining Elevation Solutions, she has designed and built complex Salesforce solutions for a wide variety of different industries; however, in her current role, she is able to use her deep expertise in the Salesforce platform to lead innovations for K12 school districts. Caitlin has earned her Bachelors in Engineering Science with a minor in Bioengineering from the Pennsylvania State University.
While her two young kids keep her busy, Caitlin enjoys camping, Christmas music, taking care of her house plants, and is best known for her hand-knit beer koozies (never leaves home without one!).
Home Base: Broomfield, CO
Favorite Destination: Santorini, Greece
Ethan Norris
Nonprofit Practice Lead
Ethan is a 9x certified Salesforce Architect and has been working with the Salesforce platform for more than 8 years. Prior to joining Elevation Solutions, he worked in the nonprofit industry focused on nonprofit strategy, development, accounting and operations. He also worked at a big four accounting firm in risk and regulatory consulting. Having designed and built a wide variety of complex Salesforce solutions, he is able to use his nonprofit background and Salesforce expertise to lead innovations as the Nonprofit Practice Lead at Elevation Solutions.
Ethan loves sci-fi movies, Thai food, music, and the outdoors! Catch him biking on the Chicago lakefront trail or at a live music event in the city.
Home Base: Chicago, IL
Favorite Destination: Vieques, Puerto Rico
Elise Hastings
Account Director
