If your applicant tracking process involves pulling data from multiple systems, tracking down references, standardizing data, and performing extensive analysis, we have a streamlined alternative.
Ann Palcisco, Director of Quality Assurance for Columbus City Schools, faced these challenges when her district’s leadership needed to determine how many teachers to hire for the upcoming year, but the process to collect this information was complex. Ann recalls, “The first time I had to do this report, it took me 80 hours. We knew we needed a new system and being a data person at heart, having usable data was crucial to me.”
Elevation Solutions partnered with Ann and her team, and we immediately saw the opportunity to get creative with Education Cloud. Traditionally, Education Cloud is associated with student management, but we adapted the out of the box Education Cloud Application capabilities, along with support from AppExchange Partners, to support HR processes like applicant tracking, hiring and onboarding. Our solution included features to handle applications, review submissions, automate reference processes, generate documents, and manage onboarding.
Supporting the Applicant
We built an application portal for job seekers interested in applying to Columbus City Schools. In this portal, applicants are able to:
- Search job postings, including advanced search and filtering options
- Save job postings they are interested in
- Create and update their applicant profile, making future applications quicker and easier to complete
- View submitted job applications to check their application status and upload additional documents
Reaching out to applicants’ references is an important step in the hiring process for Columbus City Schools. As soon as an application is submitted with reference information, an email is sent to the reference with an easy to complete form that saves all submitted feedback directly to the applicant profile in Salesforce. Automated reminders are sent if the form is not completed within the designated time.
Supporting the HR Team
With a comprehensive view of candidates and their applications, the Columbus City School recruiting team can access full profiles, review uploaded documents, provide feedback, and forward information to hiring managers across different teams or campuses. All updates made by stakeholders are reflected in real-time on the candidate’s record. Once an applicant does accept their offer, all key onboarding tasks are tracked within Salesforce. In addition, hiring documents can also be sent to candidates via Salesforce using third-party document managers like Adobe Sign.
With Salesforce Education Cloud, Columbus City Schools now has a unified platform that consolidates five systems into one, eliminating multiple spreadsheets and reducing manual data extraction efforts. Ann noted, “That report that used to take me 80 hours now takes just 3 hours, with only two of those hours spent setting up the report initially. Next time, it will take closer to 30 minutes. We’re saving time and allowing our team to interact with prospects and new team members more authentically.”
Elevation Solutions co-presented this solution, along with a demo, at the 2024 Education Summit, and you can watch that here. If you’re interested in exploring creative uses of Education Cloud or enhancing your applicant tracking capabilities, email us at booking@elevation.solutions or complete the short form at the bottom of this page.
