How we stay focused on the human side of technology implementations
Our consultants provide transparent communication, customized for the roles on your team, explaining the changes ahead and what effort is required from your organization to create a successful outcome. This includes:
- Clear staffing requirements
- Realistic time commitments
- Ongoing maintenance expectations
- Customized communication plans for personas specific to your organization
Our iterative build approach creates a consistent schedule that showcases changes as they are made through weekly updates. Diligently following this process helps us deliver projects on budget and on time.
- Deliverables reviewed after each phase and before proceeding to the next phase
- Steps and phases customized for each project
With your help, we’ll show the fast and personalized impacts Salesforce can make on your team’s daily life. For technology implementations, Champions are an essential part of project success.
- Each primary function is given the opportunity to have a Champion
- Time commitment of team Champions is transparent
- Feedback loop enforced to ensure Champion input is utilized
From the first day of the project past go-live, we encourage learning via Salesforce-generated training and materials we create for your specific team members.
- Customized documentation provided to train each key persona on your team
- Personalized training conducted by our team
Elevation Solutions helps you make the new and updated Salesforce platform a part of your everyday.
- Reinforced from the bottom up and top down
- Dashboards and reports utilized in 1:1s
- Integrate Salesforce and its data into daily conversations and operations
- Actionable data